VXI Global Solutions Guatemala S. A.

CIUDAD DE GUATEMALA, GUATEMALA

Rango de edad: 18 - 100

Rango salarial: Q. 6500.00 - Q. 7000.00

Tipo de contrato: Tiempo completo

Anuncio publicado el

27/06/2025

Descripción

✅ RESPONSIBILITIES & DUTIES: • Provides first point of service technical IT support to the entire workforce • Phone/email support to complete computer/user setup for our remote users on their first day and follow up when applicable • Install, configure, and troubleshoot computers, printers and other peripherals • Document resolutions or escalations within the internal ticketing system

Categoría

Tecnología, Informática

Salario

Q. 6500.00 - Q. 7000.00

Requisitos

✅SKILLS & QUALIFICATIONS: • Minimum one (1) year of desktop support experience in a large enterprise environment preferred (BPO experience is a big plus) • Windows certifications are a big plus • Excellent written and verbal communication skills with the ability to effectively interact with non-technical users • Working knowledge of PC hardware and software installation, configuration, troubleshooting, and repair • Tech Support knowledge of Microsoft and MacOS operating systems and software products

Ofrecemos

Law benefits, great work environment, learning opportunities

Género

Indiferente

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